Servers

This section displays all servers connected to this server, and trusted server connections.

Server Status Indicators

Indicator	Description
🟢	A green indicator next to the server name means the server is available and connected.
🔴	A red indicator indicates no connection.
🟣	Purple — server is blocked on RTS / ETS by its admin.

The Public RTS Server Is Unavailable, the Indicator Is Red. What Should I Do?

Try opening the server's page and clicking the Reconnect button on its page. If this does not help, contact eXpress support.

Deleting a Server

The trash bin button deletes a server record (token) or a trust connection to it.

Why Delete a CTS Record from RTS/ETS?

Deleting an inactive server may be necessary if a user needs to register on a new server, but the old server is physically unavailable, yet its record remains on /. Deleting from can only be done through eXpress support. Deletion is only allowed if the server cannot be restored!

Searching for Servers

In the search field on the corresponding tab, you can find servers by ID, name, or address.

Adding a New Server

Click the Create button to add a new server for connection to the current server. More info in the admin guides.

Can I Deploy a Copy of the Corporate Server for Testing?

You cannot copy the corporate server, ETS, or Media server: the identifier of each server in the federation must be unique, and a copy retains traces of the previous configuration. A test environment for them is deployed separately — contact your implementation specialist or eXpress support.

Auxiliary servers — the bot server, transcoding server, and speech recognition server — can be copied: they do not need unique identifiers, and no additional licenses are consumed for the copy. Deployment should still be coordinated with support or the implementation team.

Trust Connections

The Trusts tab displays trusted connections of this server to other corporate servers.

How to Configure Visibility of Contacts from a Trusted Server?

The Allow trust search option (when editing the trust connection) determines whether users of the trusted server can search for users on the current server.

The Trust search setting in the Server > Server Features section manages trust search for all servers with the Allow trust search option enabled.

Can an eXpress Lite Server Be Connected via Trust to Another CTS?

Yes. To do this, the eXpress license holder needs to contact Beeline support.

Server Properties

Clicking on a server opens information about it and its connection. Here, you can manage the connection, edit server properties, or delete it.

Changed the CTS Host. What Needs to Be Done on RTS/ETS?

If a server's host has changed, edit the record and specify the new address. Connected clients will encounter a connection error, and users may need to relogin to the client. The chat history will be preserved.