Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics & Logs & Cache
- Admin Panel
- Admin Panel: General Information
- Users
- Chats
- Open Chats
- Calls
- Conferences
- Profile Change Request List
- Logout List
- Administrators
- Servers
- Bots
- Internal Bots
- External Clients Users
- UI Alerts
- Containers
- Audit
- Stickers
- Call Backgrounds
- Catalog
- Statistics
- Role Model
- Role Model Rules
- User Groups
- Call Reports
- Call Recordings
- Transcribings
- SMS Statuses
- Administrators Authentication
- Audit Settings
- Global Chat
- Global Bots
- Links to Chats/Calls
- Push Service
- File Service
- User Session
- Registration Settings
- Active Directory
- E-mail: self-registration
- OpenID
- Personal Data Visibility
- E-mail: sending emails
- Getting Started Instruction
- Blocked Users
- VoEx
- Server
- Support Info
- Network Security
- Registration Instruction
- SmartApps
- Mobile Menu Configuration
- Activations
- SMS
- Adapters
- Masks
- Security
- CAPTCHA
- Reserved Phone Numbers
- Suggests
- Kerberos Settings & Kerberos Suggests
- Jira Support Portal
- Technical Support for Admins
- Database Modifications Policy
- eXpress Documentation
- Privacy Policy
OpenID
- OpenID Provider
- Connection Parameters for OpenID
- Logout Settings for OpenID
- Device Authorization Method
- Attribute Mapping
This section configures synchronization with OpenID.
OpenID Provider 
- Keycloak version below 17
- Keycloak version 17 and above
- Blitz and other custom providers
Connection Parameters for OpenID 
| Parameter | Description |
|---|---|
| Host, port, identifiers, and other OpenID connection parameters | For detailed instructions, refer to the administrator documentation. |
| OpenID login prefill | In this field, you can choose whether the login field in Keycloak forms will be automatically filled with the user’s phone number or email. |
Logout Settings for OpenID 
| Parameter | Description |
|---|---|
| Logout request by user request (Leave Server button in the app), Logout request by account deleted (more details), Logout request by user deleted in OpenID provider (user is deleted in the OpenID synchronization source), Logout request by admin request (Logout button for the user in the admin panel) |
These logout request sources are system sources and cannot be turned off, but you can configure the auto-confirmation time for them. |
| Logout request when user is blocked | Closing sessions and logout request when the account is blocked in OpenID. |
| Logout request due to missing OpenID role | Closing sessions and logout request when a role is removed from the account in OpenID. |
| Logout request on exclusion from OpenID sync selection | Automatically closes sessions and sends a logout request after the specified period of OpenID token inactivity, in days. This setting was introduced in version 3.62. |
| Auto-confirm after N days | For each reason, you can set the number of days after which the logout request is confirmed without administrator intervention. Since version 3.58.
For immediate confirmation, select
0 days. |
| Delete user profiles when logout is confirmed | Auto-deleting accounts synced via the OpenID from the corporate server, after a logout request is accepted. |
Device Authorization Method 
Selected method for the QR code authentication.
Attribute Mapping 
Define which user attributes from OpenID will be used in user profiles.