Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
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- Admin Panel: General Information
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- Active Directory
- E-mail: self-registration
- OpenID
- Personal Data Visibility
- E-mail: sending emails
- Getting Started Instruction
- Blocked Users
- VoEx
- Server
- Support Info
- Security (CTS)
- Registration Instruction
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E-mail: self-registration
E-mail Registration Settings
| Parameter | Description |
|---|---|
| Email Mask | Email address filter for user self-registration. The mask is specified as a regular expression. |
| Maximum Number of Login Attempts | Number of attempts to enter the one-time code. When the failed attempts run out, you will need to request a new code. |
| The Maximum Number of Attempts to Send Code Before Blocking | Number of one-time code requests from an IP address. When the limit is exhausted, new requests will become available after the time specified in the Time before unlocking, in seconds parameter. |
| Time before unlocking, in seconds | After how many seconds the block is removed automatically. |
| Unblock IP address | Removes the block on sending mail codes from an IP address. |
| White list of IP masks | IP addresses to which the block does not apply. ⚠️ If many users connect through a single external IP address, add it to the whitelist. |
How to Enable User Self-Registration?
For self-registration to work, you must add an email-to-server match record (suggest):
- Via eXpress support (for eXpress app users)
- Manually by the administrator on ETS(when using a brandedETSapp)
- Specify a mask. Users whose email matches the mask will be able to register automatically, even if an account on the server has not been created for them in advance.
- Select E-mail as a registration method.
How to Specify Multiple Email Domains?
Use a mask such as^[\w-\.]+@(domain1.ru|domain2.ru)$.
How to Disable User Self-Registration?
Delete the mask.What Happens If a User Enters an Email of an Already Existing Account?
⚠️ A duplicate account with the same email will be created in CTS. Such users are created with the email in their name. Edit the name manually in the “Users” section.