Chatbots in eXpress

We implement chatbots for the needs of your company based on the eXpress platform or offer ready-made solutions from our chatbot catalog.

The bot ideas catalog

Options and ideas for chatbots

ToDo bot
Organize the task lists and to-do lists for the day: add them to the necessary groups, divide them by importance and remove them after completion.
Contacts bot
It will help you find information about colleagues by various parameters: full name, position, department, office number, etc.
Info bot
He will tell you any background information (to whom to contact for help, how to issue a pass, find contacts of colleagues, etc.)

HR bot
Receive the necessary personnel documents in electronic format.
Hospital bot
It will help you open, extend or close your sick leave, as well as notify your supervisor about it.
Congratulations bot
You no longer need to keep track of important dates — the bot will promptly wish you a happy birthday, New Year and other holidays.

Management bot
Searches for a project by keywords in a couple of clicks. Allows you to view all the detailed information about the project.
Redmine bot
Assistant to the project manager. It will help you get a Gantt chart in the Redmine system. It also allows you to set tasks and monitor their execution.

ChatGPT bot
It integrates with the GPT-4 neural network and generates answers to test questions.
Forwarder bot
Create your own rules according to which the bot will forward messages from one channel to another.
Vote bot
It will help you create and run public and anonymous polls with any number of questions and votes.

Chatbot Ideas Catalog

Advantages of chatbots in eXpress

BotX Platform
Allows you to create a chatbot for any task inside eXpress yourself
The bot ideas catalog
A catalog of ready-to-implement solutions in eXpress and examples of bots for implementation
Traffic encryption
Encryption can be configured using the TLS protocol between the chatbot and the BotX platform
Integration with services
eXpress chatbots support integration with Jira, Cisco, Dion, ChatGPT, etc. services.

Chatbot Features

Automation of business processes

Ordering certificates, approving applications, documents, meetings, booking meeting rooms, arranging vacations/sick days, etc.
Features for the administrator

Receiving system events (chat creation, user login, etc.)
Appointment of chat administrators
Interaction with the user

Sending text messages, files
Sending messages with buttons
Creating a chat with a user (useful for corporate chatbots)
Enhanced privacy mode

In privacy mode, you can set up timers for automatically deleting sent and read messages and set the "Mobile access only" mode.

Do you need more details?

Get an eXpress presentation with a full description of all the features.

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Why companies choose eXpress

All the eXpress benefits

Any other questions?

What is a chatbot on the eXpress platform?

A bot (chatbot) is a separate user type within a communications platform, behind which lies a web application (backend). The web application interacts with the user via chat. A chatbot on the eXpress platform is a virtual assistant that automates standard workflows. It can be used to conduct surveys, find colleagues' contacts, obtain necessary information, arrange vacations, sick leave, business trips, and handle dozens of other everyday tasks.

Is it possible to use ready-made bots in eXpress?

eXpress's suite of ready-to-deploy bots includes Contacts Bot, Congratulator Bot, Coffee Bot, GetInfo Bot, and many others.

What types of chatbots are there?

You can view a list of ready-made chatbots, as well as ideas for what kind of chatbots can be created on the eXpress platform, here.

Is it possible to create your own bot on the eXpress platform?

Yes, you can develop your own bot on the eXpress platform using BotX (a microservice included with the platform that enables interaction between chatbots and SmartApps with eXpress). All necessary documentation for self-development is available upon request.

Can I order chatbot development from the eXpress team?

Yes, the eXpress team can develop a chatbot tailored to your needs. You can submit a request for chatbot development to our team at connect@express.ms.