Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Updated 9 Oct 2026

Open Chats

CTS
eCTS

This section displays all open chats and channels on the server available in the corporate chat directory. Users can join them independently via the catalog. The section is only accessible for CTS and ECTS.

Searching for Open Chats

In the search field, you can find open chats by ID or name.

Open Chat Properties

Clicking on a chat will open its detailed information (see above).

Creating an Open Chat

The Create button creates a new open chat on the server.

I Created an Open Chat. How to Add Users?

The first participant of an open chat cannot be added via the admin panel. The user must join independently through the chat catalog in the client app. After that, you will be able to add the rest through the admin panel.