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Updated 20 Oct 2026

Global Chat

RTS
CTS
ETS
eCTS

Here, the administrator can enable and configure the global chat on the current server.

Global Chat Setup

  1. Select the Enabled checkbox and specify the name, avatar, and description of the global chat. If this is an
    ETS
    and you need to hide the federated eXpress global chat, clear the RTS/ETS global checkbox.
  2. If users should be able to write to the global chat, select the Allow users to post to the Global Chat checkbox. By default, it is cleared: the input field in the global chat is blocked for users with the message Only an admin can send messages in this chat. With any setting, messages sent directly are visible only to their author.
  3. Click the Save button. The global chat will appear for users of the current corporate server or for users of all corporate
    eCTS
    servers connected to the
    ETS
    .
  4. In the Internal Bots section, enable the Notifications bot: click the pencil button next to it and select the Enabled checkbox.
  5. Add the Notifications bot to the list in the Global Bots subsection: select Add Bot to Global Chat and click the plus button next to Notifications bot.
  6. Add the user who should send messages to the global chat as a bot administrator: in the Internal Bots section, click the gear button next to Notifications bot and select Add bot admins.

Sending a Message to the Global Chat

Instructions for the bot administrator on how to send a message to the global chat — here.

Multiple Global Chats

Multiple global chats can appear in users' chat lists:

  • A global chat from the current corporate
    CTS
    /
    eCTS
    server (the Enabled checkbox).
  • A global chat with information from eXpress (
    RTS
    ) or a global chat from a higher-level server (
    ETS
    ). Starting with version 3.57, you can disable it for users of the current server: clear the Enable RTS/ETS Global Chat checkbox.