Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Welcome to eXpress

Welcome to eXpress

Help Center

Answers about the eXpress app and branded apps for users, administrators and technical support. Each section covers app features and troubleshooting.

Popular questions

For users

For administrators

What Information Is Right for Me?

The FAQ may indicate specifically which server and which users have access to a particular feature:

Label Description
RTS
 Public server RTS and its users. The eXpress app. Server-side administration is handled by eXpress support.
Lite
 Corporate server Lite and its users. The eXpress app. Server-side administration is handled by Beeline support.
CTS
 Corporate server CTS and its users. The eXpress app. The eXpress app. Server-side administration is handled by your organization support, by partner, or by paid eXpress technical support.
ETS
 Central corporate ETS server. A branded app for ETS. Server-side administration is handled by your organization support, by partner, or by paid eXpress technical support.
eCTS
 Corporate eCTS server under ETS and its users. A branded app for ETS. Server-side administration is handled by your organization support, by partner, or by paid eXpress technical support.

How Does the FAQ Differ From Documentation?

The information in the FAQ is compiled based on questions received by support, including those not covered in the product documentation. For detailed descriptions of app features, see the documentation section.

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