Calls

In the Calls section, all completed and current calls on the server are displayed. Conferences are not shown here — they have a separate section with the same controls.

Searching for Calls

In the search field, you can find calls by:

• date and time
• chat name
• chat ID
• call ID
• HUID, email, name, or AD login of the member

The Only active calls checkbox shows only calls that are in progress now.

Call Logs

Call logs are downloaded as a ZIP archive via Download logs.

A User Rated a Call's Quality. Where Can I See It?

If a user left feedback about a past call, their client log will be added to the server log archive. The archive will contain:

• logs from the participant who left feedback
• the call_id_issue.json file — if the user left feedback, it is in the other field

You can browse existing calls and conferences ratings in the corresponding section of the admin panel.

How to Delete All Call Logs?

The Clear logs button deletes all call logs on the server.

Terminating a Call

The X button forcibly ends the call. Use it for calls that are stuck.

Information About the Chat Where the Call Took Place

Clicking on the chat ID opens information about the chat where the call was held (see above).

Call Properties

Clicking on the call ID displays the following information:

Entry	Description
Voex call [ID]	The unique call identifier in the page header.
room_id	The call chat (room) identifier.
Call Participants	Table with columns: Name Platform App Version In call now Publishing screen Joined call user_huid udid server_id audio video screen Answered at Hangup at