Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Updated 9 Oct 2026

Apple (iOS/iPadOS)

Allow Content Update for the App

Settings > General > Content Update > enable for the app.

Turn Off Low Power Mode

The mode automatically turns off when the battery charge reaches 80% or higher.
There are three ways to turn off the mode:
  • Control Center: swipe down from the top-right corner and tap the battery icon.
  • Siri: say “Siri, turn off Low Power Mode”.
  • Settings: Battery > Power Mode > turn off Low Power Mode.

Turn Off Low Data Mode

  • For cellular: Settings > Cellular > Data Options > turn off Low Data Mode.
  • For 5G: Settings > Cellular > Data Options > Data Mode > turn off Low Data Mode.
  • For Dual-SIM: Settings > Cellular > select the number > turn off Low Data Mode.
  • For Wi-Fi: Settings > Wi-Fi > tap the (i) button next to your network > turn off Low Data Mode.