Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
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- Fixing Background Work on Mobile
- General Tips
- Fixing Background Work on Mobile Google (Standard Android)
- Fixing Background Work on Mobile Apple (iOS/iPadOS)
- Fixing Background Work on Mobile Xiaomi, Redmi & POCO
- Fixing Background Work on Mobile Samsung
- Fixing Background Work on Mobile Infinix, Tecno & itel
- Fixing Background Work on Mobile Realme
- Fixing Background Work on Mobile Oppo
- Fixing Background Work on Mobile OnePlus
- Fixing Background Work on Mobile Vivo
- Fixing Background Work on Mobile Honor
- Fixing Background Work on Mobile Huawei
- Fixing Background Work on Mobile Motorola
- Fixing Background Work on Mobile Nothing
- Fixing Background Work on Mobile Sony
- Fixing Background Work on Mobile Lenovo
- Fixing Background Work on Mobile ASUS
- Fixing Background Work on Mobile Meizu
- Fixing Background Work on Mobile Nokia
- Fixing Background Work on Mobile HTC
- Fixing Background Work on Mobile Blackview
- Fixing Background Work on Mobile Wiko
- Fixing Background Work on Mobile Unihertz
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Fixing Background Work on Mobile Apple (iOS/iPadOS)
Allow Content Update for the App
Settings > General > Content Update > enable for the app.Turn Off Low Power Mode
- Control Center: swipe down from the top-right corner and tap the battery icon.
- Siri: say “Siri, turn off Low Power Mode”.
- Settings: Battery > Power Mode > turn off Low Power Mode.
Turn Off Low Data Mode
- For cellular: Settings > Cellular > Data Options > turn off Low Data Mode.
- For 5G: Settings > Cellular > Data Options > Data Mode > turn off Low Data Mode.
- For Dual-SIM: Settings > Cellular > select the number > turn off Low Data Mode.
- For Wi-Fi: Settings > Wi-Fi > tap the (i) button next to your network > turn off Low Data Mode.