Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Apple (iOS/iPadOS)

Allow Content Update for the App

Settings > General > Content Update > enable for the app.

Turn Off Low Power Mode

The mode automatically turns off when the battery charge reaches 80% or higher.
There are several ways:
  • Control Center: swipe down from the top-right corner and tap the battery icon.
  • Siri: say “Siri, turn off Low Power Mode.”
  • Settings: Battery > Power Mode > turn off Low Power Mode.

Turn Off Low Data Mode

  • For cellular: Settings > Cellular > Data Options > turn off Low Data Mode.
  • For 5G: Settings > Cellular > Data Options > Data Mode > turn off Low Data Mode.
  • For Dual-SIM: Settings > Cellular > select the number > turn off Low Data Mode.
  • For Wi-Fi: Settings > Wi-Fi > tap the (i) button next to your network > turn off Low Data Mode.