Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
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- Fixing Background Work on Mobile
- General Tips
- Fixing Background Work on Mobile Google (Standard Android)
- Fixing Background Work on Mobile Apple (iOS/iPadOS)
- Fixing Background Work on Mobile Xiaomi, Redmi & POCO
- Fixing Background Work on Mobile Samsung
- Fixing Background Work on Mobile Infinix, Tecno & itel
- Fixing Background Work on Mobile Realme
- Fixing Background Work on Mobile Oppo
- Fixing Background Work on Mobile OnePlus
- Fixing Background Work on Mobile Vivo
- Fixing Background Work on Mobile Honor
- Fixing Background Work on Mobile Huawei
- Fixing Background Work on Mobile Motorola
- Fixing Background Work on Mobile Nothing
- Fixing Background Work on Mobile Sony
- Fixing Background Work on Mobile Lenovo
- Fixing Background Work on Mobile ASUS
- Fixing Background Work on Mobile Meizu
- Fixing Background Work on Mobile Nokia
- Fixing Background Work on Mobile HTC
- Fixing Background Work on Mobile Blackview
- Fixing Background Work on Mobile Wiko
- Fixing Background Work on Mobile Unihertz
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Fixing Background Work on Mobile Oppo
- Pin the App in Recent Apps List
- Allow Autostart and Background Operation
- Disable Battery Optimization for the App
- Add the App to RAM Manager Exceptions
- Additional Recommendations
Pin the App in Recent Apps List
Open the app > go to recent apps screen > pull down the app thumbnail > tap the Lock button > the app will display a lock icon.
Allow Autostart and Background Operation
Settings > App Management > select the app > enable Allow Autostart > go to Power Saving Mode > activate Allow Background Operation.
Disable Battery Optimization for the App
Settings > Battery > Battery optimization > select the app > set Don’t optimize.
Add the App to RAM Manager Exceptions
Settings > Additional settings > RAM manager > Exceptions > enable the app.
Additional Recommendations
Add the app to Launch Manager and Floating Apps List, and grant permission for persistent notifications to prevent it from being closed by the system.