Huawei

Configure App Launch

Phone Manager > App launch > turn off Manage automatically for the app > in the Manage manually dialog turn on all three toggles: Auto-launch, Secondary launch and Run in background > OK.

Huawei 9 Lite, Huawei Mate 9 Pro

Settings > Battery > Launch > select the app > Manage manually > enable all toggles.

Configure Launch Manager

Some phones have a feature that prevents apps from launching automatically when the phone starts. Open Settings > All > Launch (auto-start) Manager > enable the toggle for the app.

Configure Classic Battery Optimization

• Open Settings > Apps > Apps > [three dots] > Special access > Battery optimization > at the top, select All apps > select the app > choose Don’t allow.
• Huawei P9 Plus: Settings > Apps > Settings > Special access > Ignore battery optimization > select the app > Allow.

Notification Channel Settings

In the notification channel settings for the mobile app, disable smart notifications.

EMUI 6+ and Some EMUI 5

1. Settings > Advanced settings > Battery manager > Power plan > select Performance
2. Settings > Advanced settings > Battery manager > Protected apps > select the app > Protected
3. Settings > Apps > select the app > Battery > disable High power consumption check and enable Allow background activity
4. Settings > Apps > Advanced (at the bottom) > Ignore optimizations > Allowed > All apps > select the app > Allow

PowerGenie App

The PowerGenie app is not available on all phones. If your phone has it, try disabling it: Settings > Apps > PowerGenie > Disable. After each device reboot, you'll need to disable PowerGenie again.

Disable Memory Optimization (EMUI 8-10)

Settings > System > Memory optimization > Settings (top-right corner) > disable Automatic memory optimization.

Allow Auto-launch via Phone Manager

Open Phone Manager (built-in app) > Auto-launch > find the desired app and enable the toggle.

Add the App to Cleanup Exceptions

Settings > Memory > Cleanup > Settings > Exceptions > add the app to the exceptions list.

Disable “Smart RAM” (on Some EMUI)

Settings > System > About phone > quickly tap 7 times on Build number (to enable developer mode) > go back to System > Developer options > find Smart RAM and disable it.

Devices Running HarmonyOS NEXT

HarmonyOS 4 and earlier versions are built on Android, so the instructions above apply to them. HarmonyOS NEXT (HarmonyOS 5) is a standalone operating system that is incompatible with Android. Applications in APK format do not run on it, Google services are not available, and notifications are delivered by Huawei Push Kit. There is no eXpress app for HarmonyOS NEXT.