Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Updated 9 Oct 2026

Honor

Honor devices run the MagicOS shell. The paths below match MagicOS 8 and 9; on earlier versions the names may differ.

Configure App Launch

Settings > search for App launch > turn off Manage automatically for the app > in the Manage manually dialog enable Auto-launch, Secondary launch and Run in background > OK.

Disable Battery Optimization for the App

Settings > Apps > Apps > [three dots] > Special access > Battery optimization > at the top select All apps > select the app > Don't allow.

Honor 9 Lite & Other Honor Devices with EMUI

Settings > Battery > Launch > select the app > Manage manually > enable all toggles.

Pin the App in the Recent List

Open the recent apps screen > drag the app thumbnail down or press and hold it > select the lock icon. A pinned app is not unloaded when the recent list is cleared.

Check Notification Settings

Settings > Notifications & status bar > select the app > enable Allow notifications and Priority display, and turn off smart notifications.