Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
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Realme
- Change Advanced Battery Settings for the App
- Configure Battery Management for Apps
- Disable Sleep Optimization
- Add the App to Power Saving Exceptions (Additional Method)
Change Advanced Battery Settings for the App
Settings > Battery > Advanced settings:
- Optimize battery usage > select the app > Don’t optimize
- Optimized standby mode > Balanced mode or Off
- Quick freeze apps > find the app > Off
Configure Battery Management for Apps
App battery management > select the app > enable:
- Allow auto-launch
- Allow main activity
- Allow background activity
Disable Sleep Optimization
Settings > Battery > Advanced settings > turn off the Sleep standby optimization option to prevent the system from restricting background processes during inactive periods.
Add the App to Power Saving Exceptions (Additional Method)
Settings > Battery > Power saving mode > Exceptions > add the app.