Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
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- Google (Standard Android)
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- Admin Panel
Google (Standard Android)
- Remove Background Restrictions for the App
- Disable Adaptive Battery
- Turn Off Battery Saver
- Disable Pausing of the Unused App
Before configuring manufacturer optimization and power saving, check the standard battery parameters. On Google devices, such as Pixel, only these are available.
Remove Background Restrictions for the App
Settings > Apps > select the app > App battery usage > turn on Allow background usage or select Unrestricted.
Disable Adaptive Battery
Settings > Battery > Adaptive Battery > Off (if enabled, the system restricts background activity for rarely used apps)
Turn Off Battery Saver
Settings > Battery > Battery Saver > turn it off, and also disable its schedule and battery-level triggers.
Disable Pausing of the Unused App
Settings > Apps > select the app > scroll down > turn off Pause app activity if unused.