Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
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ASUS
Configure the Power Master App
The PowerMaster app is preinstalled on ASUS devices. By default, it blocks apps after launch and stops background processes after the screen turns off. Change its settings:
- Mobile Manager > PowerMaster > Settings (or Power Saving Options) > disable:
- Clean in standby
- Block app auto-launch
- Auto-start Manager > enable auto-start for your app
- “Unrestricted” Mode (if available):
- In PowerMaster, go to App Management
- Select the desired app > enable Unrestricted Mode
Disable Battery Optimization
- Settings > Battery > Battery Optimization
- Select the app > Don’t optimize