Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
ASUS
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- General Tips
- Google (Standard Android)
- Apple (iOS/iPadOS)
- Xiaomi, Redmi & POCO
- Samsung
- Infinix, Tecno & itel
- Realme
- Oppo
- OnePlus
- Vivo
- Honor
- Huawei
- Motorola
- Nothing
- Sony
- Lenovo
- ASUS
- Meizu
- Nokia
- HTC
- Blackview
- Wiko
- Unihertz
- Bots & SmartApps
- Diagnostics & Logs & Cache
- Admin Panel
- Jira Support Portal
- Technical Support for Admins
- Database Modifications Policy
- eXpress Documentation
- Privacy Policy
ASUS
Configure the Power Master App
ASUS devices come with the preinstalled PowerMaster app, which by default blocks apps upon launch and stops background processes after the screen turns off. Apply the following settings:
- Mobile Manager > PowerMaster > Settings (or Power Saving Options) > disable:
- Clean in standby
- Block app auto-launch
- Auto-start Manager > enable auto-start for your app
- “Unrestricted” Mode (if available):
- In PowerMaster, go to App Management
- Select the desired app > enable Unrestricted Mode
Disable Battery Optimization
- Settings > Battery > Battery Optimization
- Select the app > Don’t optimize