Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
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- Fixing Background Work on Mobile
- General Tips
- Fixing Background Work on Mobile Google (Standard Android)
- Fixing Background Work on Mobile Apple (iOS/iPadOS)
- Fixing Background Work on Mobile Xiaomi, Redmi & POCO
- Fixing Background Work on Mobile Samsung
- Fixing Background Work on Mobile Infinix, Tecno & itel
- Fixing Background Work on Mobile Realme
- Fixing Background Work on Mobile Oppo
- Fixing Background Work on Mobile OnePlus
- Fixing Background Work on Mobile Vivo
- Fixing Background Work on Mobile Honor
- Fixing Background Work on Mobile Huawei
- Fixing Background Work on Mobile Motorola
- Fixing Background Work on Mobile Nothing
- Fixing Background Work on Mobile Sony
- Fixing Background Work on Mobile Lenovo
- Fixing Background Work on Mobile ASUS
- Fixing Background Work on Mobile Meizu
- Fixing Background Work on Mobile Nokia
- Fixing Background Work on Mobile HTC
- Fixing Background Work on Mobile Blackview
- Fixing Background Work on Mobile Wiko
- Fixing Background Work on Mobile Unihertz
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Fixing Background Work on Mobile ASUS
Configure the Power Master App
The PowerMaster app is preinstalled on ASUS devices. By default, it blocks apps after launch and stops background processes after the screen turns off. Change its settings:
- Mobile Manager > PowerMaster > Settings (or Power Saving Options) > disable:
- Clean in standby
- Block app auto-launch
- Auto-start Manager > enable auto-start for your app
- “Unrestricted” Mode (if available):
- In PowerMaster, go to App Management
- Select the desired app > enable Unrestricted Mode
Disable Battery Optimization
- Settings > Battery > Battery Optimization
- Select the app > Don’t optimize