Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Fixing Background Work on Mobile Sony
Updated 9 Oct 2026

Fixing Background Work on Mobile Sony

Disable Stamina Mode

Turn off Stamina Mode so that apps can run in the background. According to the official description, the mode limits only mobile data and Wi-Fi. In fact, it also stops all background processes. You can disable the mode in settings, in the Battery or Power Management section.

Disable Adaptive Battery

Settings > Battery > Adaptive Battery > Off

The Adaptive Battery feature limits the operation of rarely used apps. To extend battery life, it stops the background processes of such apps. Over time, the phone should learn which apps are used more often and which less often. In practice, even frequently used apps can be terminated.

Disable Power Saving Function

Settings > Apps & notifications > Advanced > Special access > Power saving function.

Disable Battery Optimization

Settings > Battery > [three dots] > Battery optimization > select the app.

Disable Deep Sleep (If Available)

Some Sony models have a Deep Sleep feature that may block background processes. Check:

Settings > Battery > Deep Sleep > Off

Related questions