Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Vivo

Allow Auto-Start

  • New Funtouch OS
    Settings > Additional Settings > Apps > Auto-Start > select the app > enable the toggle
  • Funtouch OS 2.6 and Below
    i Manager > App Manager > Auto-Start Manager > select the app > enable the toggle

Pin the App in Recent Apps

  • Minimize the app > open the recent apps screen (swipe up from the bottom) > tap the arrow next to the app name > select Lock > a lock icon will appear.
  • For devices with a taskbar: minimize the app > on the home screen, swipe up from the bottom > tap the app icon and swipe it downward > tap the lock icon.

Allow Background Power Consumption for the App

Settings > Battery > Background Power Management > select the app > set to Do not restrict background power consumption

Disable Battery Optimization for the App

  • Settings > Battery > Battery Optimization > select the app > set to Don’t optimize

Allow Background Operation via Special Access

Settings > Apps > Special Access > Background Operation > select the app > enable the permission

Disable Smart Power Saving for the App

Settings > Battery > Smart Power Saving > select the app > disable the toggle