Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- eXpress & ETS Apps
- Updates & Release Notes
- Network & Time Sync & Environment & Certificates
- Language & Spell Checking
- Android App
- iOS/iPadOS App
- Aurora App
- Windows Desktop App
- macOS Desktop App
- Linux Desktop App
- Web App
- Outlook Add-In for Conferences
- Server-Side Software
- Troubleshooting App Installation, Updates, and Operation
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Android App
- System Requirements for Android
- Installation on Android
- Installing Certificates on Android
- Updating on Android
- Uninstallation on Android
System Requirements for Android
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| Hardware Requirements |
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| Additional Conditions |
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| Required Permissions |
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Installation on Android
Where to get the eXpress app:
- — except USA and Canada
Installing Certificates on Android
⚠️ Starting with version 3.24, the Android app only uses certificates built-in by the developer (Russian Ministry of Digital Development, Let's Encrypt, GlobalSign, Harica). Manually installing these is not required.
You need to install the certificate in the OS only if SSL Pinning is enabled:
- Request the certificate files from your organization's support.
- Open the device settings.
- In the settings search, type
certificate. - Select Trusted CA Certificates or Trusted Certificates > User or Install Certificates.
- Install the pre-downloaded root and intermediate certificates.
Updating on Android
The app is updated automatically through the app store. To update it manually, tap Update in the store or install a new APK.
Does the APK Update Automatically Outside of an App Store?
No. Download and install new versions of the APK yourself, or update the app through Android app stores.Uninstallation on Android
Settings > Apps > select the app > Uninstall.