Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Updated 9 Oct 2026

Android App

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System Requirements for Android

Operating System
  • Android 8 and higher. To check the version: Settings > About Device
  • Modified Android OS versions are not supported
    or require additional configuration (e.g., in GrapheneOS)
Hardware Requirements
  • Processor: ARM V7+, 1 GHz+
  • RAM: 2 GB+
  • Screen: 800×480+
  • Storage: 200 MB (app) + 100 MB (data)
  • 2 GB of free space is recommended
Additional Conditions
  • Does not work on rooted devices
  • For Huawei, installation from AppGallery is required
  • Automatic time detection: Settings > System > Date & Time
  • Requires the latest version of Android System WebView
Required Permissions
  • Microphone, Camera, Contacts, Files
  • Nearby Devices — for headphones and notifications
  • Enable notifications: Settings > Notifications
  • Allow background operation of the app.
  • ⚠️ If the app is installed through RuStore or AppGallery, allow background activity for the app itself, RuStore or AppGallery, and HMS Core.

Installation on Android

Where to get the eXpress app:

⚠️ On Huawei/Honor devices, install the app from AppGallery or RuStore so that push notifications work.

Installing Certificates on Android

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⚠️ Starting with version 3.24, the Android app only uses certificates built-in by the developer (Russian Ministry of Digital Development, Let's Encrypt, GlobalSign, Harica). Manually installing these is not required.

You need to install the certificate in the OS only if SSL Pinning is enabled:

  1. Request the certificate files from your organization's support.
  2. Open the device settings.
  3. In the settings search, type certificate.
  4. Select Trusted CA Certificates or Trusted Certificates > User or Install Certificates.
  5. Install the pre-downloaded root and intermediate certificates.

Updating on Android

The app is updated automatically through the app store. To update it manually, tap Update in the store or install a new APK.

Does the APK Update Automatically Outside of an App Store?

No. Download and install new versions of the APK yourself, or update the app through Android app stores.

Uninstallation on Android

Settings > Apps > select the app > Uninstall.