Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Android App

Android App

RTS
Lite
CTS
ETS

System Requirements for Android

Operating System
  • Android 8 and higher (Settings > About Device)
  • Modified Android OS versions are not supported
    or require additional configuration (e.g., in GrapheneOS)
Hardware Requirements
  • Processor: ARM V7+, 1 GHz+
  • RAM: 2 GB+
  • Screen: 800×480+
  • Storage: 200 MB (app) + 100 MB (data)
  • 2 GB of free space is recommended
Additional Conditions
  • Does not work on rooted devices
  • For Huawei, installation from AppGallery is required
  • Automatic time detection (Settings > System > Date & Time)
  • Requires the latest version of Android System WebView
Required Permissions
  • Microphone, Camera, Contacts, Files
  • Nearby Devices (for headphones and notifications)
  • Enable notifications (Settings > Notifications)
  • Allow background operation of the app.
  • ⚠️ When installing through RuStore or AppGallery, you need to allow background activity for both the app itself and RuStore or AppGallery and HMS Core.

Installation on Android

Where to get the eXpress app:

⚠️ For proper push notifications on Huawei/Honor devices, install the app only from AppGallery or RuStore.

Certificate Installation on Android

CTS
ETS

⚠️ Starting with version 3.24, the Android app only uses certificates built-in by the developer (Russian Ministry of Digital Development, Let's Encrypt, GlobalSign, Harica). Manually installing these is not required.


You will only need to install the certificate in the OS when SSL Pinning is enabled:

  1. Request the certificate files from your organization's support.
  2. Open the device settings.
  3. In the settings search, type certificate.
  4. Select Trusted CA Certificates or Trusted Certificates > User or Install Certificates.
  5. Install the pre-downloaded root and intermediate certificates.

Updating on Android

Automatically via the app store or manually (tap Update in the store or install a new APK).

Does the APK Update Automatically Outside of an App Store?

No, such an auto-update capability for the app is not provided. You need to manually download and install new APK versions or use Android app stores.

Uninstallation on Android

Settings > Apps > select the app > Uninstall.