Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- eXpress & ETS Apps
- Updates & Release Notes
- Network & Time Sync & Environment & Certificates
- Language & Spell Checking
- Android App
- iOS/iPadOS App
- Aurora App
- Windows Desktop App
- macOS Desktop App
- Linux Desktop App
- Web App
- Outlook Add-In for Conferences
- Server-Side Software
- Troubleshooting App Installation, Updates, and Operation
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Aurora App
- System Requirements for Aurora
- Installation on Aurora
- Certificates on Aurora
- Updating on Aurora
- Uninstallation on Aurora
System Requirements for Aurora
| Operating System |
|
| Device Architecture |
|
| Required Permissions |
|
Installation on Aurora
Available installation methods:
| Source | Steps |
|---|---|
| RuStore |
|
| RPM Package |
|
Certificates on Aurora
Supported certificates:
- Let's Encrypt
- GlobalSign
The Aurora app has no Russian Ministry of Digital Development certificates. They are not built into the app, and the app does not take them from the Aurora system. If your organization's server has switched to a Ministry of Digital Development certificate, contact eXpress support, and the certificates will be added to the app.
⚠️ Third-party certificates are not supported. To use them, contact support.
Updating on Aurora
If the app is installed via RPM, update it manually. If via RuStore, it can update automatically.
Uninstallation on Aurora
To uninstall the app:
- Open the list of all apps: swipe up from the bottom edge of the screen.
- Long-press the app icon.
- Click the cross that appears.