Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Aurora App

Aurora App

RTS
CTS
ETS
⚠️ The Aurora app does not yet support all features available on other platforms.

System Requirements for Aurora

Operating System
  • Aurora OS version 5.1.5 and higher (check in Settings > About Device)
Device Architecture
  • For 64-bit devices: armv7
  • For 32-bit devices: aarch64
Required Permissions
  • Play and record audio
  • Access microphone
  • Secure storage
  • Internet
  • Camera
  • Media files
  • User directories
  • Removable media
  • Push notifications

Installation on Aurora

Available installation methods:

Source Steps
RuStore
  • Open the RuStore
  • Search for eXpress: Enterprise Messenger
  • Tap Install
RPM Package
  • Download the appropriate version from our website
  • Open the .rpm file
  • Tap Install
  • Allow installation from unknown sources when prompted

Certificates on Aurora

Supported certificates:

  • Russian Ministry of Digital Development (only in special
    ETS
    builds)
  • Let's Encrypt
  • GlobalSign

⚠️ Third-party certificates are not supported. Contact support for assistance.

Updating on Aurora

Manual updates are required for RPM installations. Automatic updates are available for RuStore installations.

Uninstallation on Aurora

To uninstall:

  1. Open the list of all apps (swipe up from the bottom edge of the screen).
  2. Long-press the app icon.
  3. Click the cross that appears.