Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
eXpress & ETS Apps
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- eXpress & ETS Apps
- Updates & Release Notes
- Network & Time Sync & Environment & Certificates
- Language & Spell Checking
- Android App
- iOS/iPadOS App
- Aurora App
- Windows Desktop App
- macOS Desktop App
- Linux Desktop App
- Web App
- Outlook Add-In for Conferences
- Server-Side Software
- Troubleshooting App Installation, Updates, and Operation
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
eXpress & ETS Apps
The eXpress App
RTS
Lite
CTS
Click the button to download the eXpress app for PC, phone, tablet, or open the web version:
The app is unavailable in mobile stores in the following regions: United States, Canada, China. Contact eXpress support: they will help you with the installation.
You can use eXpress on an unlimited number of devices. System requirements and installation instructions for each platform are listed below.
eXpress Corporate Desktop App
CTS
CTS
corporate server: you can’t use a public RTS
account in it. You also can’t accept an invitation to eXpress Lite in it.
Special Client App for ETS
ETS
ETS
is a separate corporate platform based on eXpress. If your organization uses such a platform, a separate branded app is created for it. It has a different name but the same eXpress features. Before getting started:
- Obtain your ETSapp credentials from your organization
- Check the workstation requirements
- Review your organization's user guide
How Does a ETS App Differ From eXpress?
- Works only with the corporate server — you cannot use a public account
- Some features may differ from the regular eXpress app
- Additional restrictions may apply, for example, screenshots may be prohibited on mobile platforms
- A ETSapp is distributed and updated by the customer organization
- Digital certificates installation may be required on the client devices
Can I Log Into eXpress With ETS App Credentials?
No, you cannot. If you log in to the regular eXpress app with credentials or phone number of anETS
account, you will see the message: “Use the special version of the app”. This happens because the ETS
account is linked to the corporate server and is incompatible with the standard app.