Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
eXpress & ETS Apps
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- eXpress & ETS Apps
- Updates & Release Notes
- Network & Time Sync & Environment & Certificates
- Language & Spell Checking
- Android App
- iOS/iPadOS App
- Aurora App
- Windows Desktop App
- macOS Desktop App
- Linux Desktop App
- Web App
- Outlook Add-In for Conferences
- Server-Side Software
- Troubleshooting App Installation, Updates, and Operation
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics & Logs & Cache
- Admin Panel
- Jira Support Portal
- Technical Support for Admins
- Database Modifications Policy
- eXpress Documentation
- Privacy Policy
eXpress & ETS Apps
The eXpress App 
RTS
Lite
CTS
Click the button to download the eXpress app for PC, phone, tablet, or open the web version:
The app is unavailable in mobile stores in the following regions: United States, Canada, China. Contact eXpress support for installation assistance.
You can use eXpress on an unlimited number of devices. System requirements and installation instructions for each platform are listed below.
eXpress Corporate Desktop App
CTS
CTS
— you cannot use a public RTS
account. Additionally, this app can't be used to accept an invitation to eXpress Lite.
Special Client App for ETS
ETS
ETS
(a separate corporate platform based by eXpress), a separate branded app with a different name but with eXpress functionality is created for it.
Before getting started:
- Obtain your ETSapp credentials from your organization
- Check the workstation requirements
- Review your organization's user guide
How Does a ETS App Differ From eXpress?
- Works only with the corporate server — you cannot use a public account
- Some features may differ from the regular eXpress app
- Additional restrictions may apply (e.g., screenshots may be prohibited on mobile platforms)
- A ETSapp is distributed and updated by the customer organization
- Digital certificates installation may be required on the client devices
Can I Log Into eXpress With ETS App Credentials?
No, you cannot. When attempting to log in to the regular eXpress app with credentials or phone number of theETS
account, you will see the message: “Use the special version of the app”. This happens because the ETS
account is linked to the corporate server and is incompatible with the regular eXpress app.