Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- eXpress & ETS Apps
- Updates & Release Notes
- Network & Time Sync & Environment & Certificates
- Language & Spell Checking
- Android App
- iOS/iPadOS App
- Aurora App
- Windows Desktop App
- macOS Desktop App
- Linux Desktop App
- Web App
- Outlook Add-In for Conferences
- Server-Side Software
- Troubleshooting App Installation, Updates, and Operation
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Web App
- System Requirements for the Web App
- Installing Certificates for the Web App
- Updating the Web App
- Progressive Web App
- Web App Widget
- Guest Access Using Web App
The web app opens in a browser on a computer via this link: .
Does My Data Go to corp.express?
No. From the corp.express address, the browser only downloads the files of the web application itself. After loading, the app runs on your device and exchanges data directly with your organization's server — just like the desktop app.
Messaging, files, calls, and credentials are transmitted according to the standard eXpress rules, between your device and your corporate server. They do not pass through corp.express and are not stored on it.
System Requirements for the Web App
| Computer |
|
| Operating System |
|
Browsers
⚠️ The web app does not work in mobile browsers.
| Browser | Minimum Version | How to Check the Version |
|---|---|---|
| Apple Safari | 11 | Safari > About Safari |
| Chromium | 120 |
Enter the address chromium://version/
|
| Google Chrome | 118 |
Enter the address chrome://version/
|
| Microsoft Edge | 118 |
Enter the address edge://version
|
| Mozilla Firefox | 120 |
Enter the address about:support
|
| Opera | 100 |
Enter the address opera://about
|
| Vivaldi | 6.5 |
Enter the address vivaldi://about/
|
| Yandex Browser | 23 |
Enter the address browser://help/
|
Required Permissions
| Location | Steps |
|---|---|
| OS Settings | Allow the browser to access the camera, microphone, screen, and notifications. |
| Browser settings | Allow the web app access to notifications, clipboard, microphone, and camera, as well as local network access.
⚠️ Without local network access permission, the web app may fail to connect to the corporate server or establish calls — especially when working over VPN: learn more. |
| Safari Settings | To make the web app play sound signals: Safari > Settings > Websites > Auto-Play > select Always for the web app. |
Browser Extensions
Disable ad blocker/VPN/proxy extensions or add the web app site to their exceptions.
How Does Working in a Browser Differ from the Desktop App?
| What | Desktop app | Web app |
|---|---|---|
| Access to servers on the local network | No restrictions. On macOS, the system Local Network permission is required | Requires browser permission, and on macOS also the system permission for the browser |
| Extensions and blockers | No impact | Can block app traffic |
| Proxy server | System proxy or set via the --proxy-server key |
System proxy or configured in the browser, including via extensions |
| Virtual backgrounds and background blur | Supported | Not supported in Mozilla Firefox and Apple Safari |
| Autostart and background operation | Supported | Only while the tab is open and if background tab throttling is not configured |
| Mobile devices | Separate apps for all platforms | Does not work in mobile browsers, except for guests joining calls |
Installing Certificates for the Web App
Non-standard corporate server certificates are required so that connecting to the server works. By default, installing them is not required. See the instructions for operating systems:
- Installing Certificates on Windows
- Installing Certificates on macOS
- Installing Certificates on Linux
Updating the Web App
Click the Update button in the pop-up window or in the app settings.Progressive Web App
The web app can be installed as a progressive web app (PWA): open the web app and click the install button in the address bar.
Web App Widget
A web application widget can be embedded on the organization's internal corporate portal. The description and code are available in the (in Russian).
What Does the Web App Widget Look Like?
When the script is added to the page, a button appears in the lower-right corner. The button opens the eXpress window, through which an employee can log in to the app and contact a colleague.
Guest Access Using Web App
The web app is used for guests to join chats (PC only), as well as calls and conferences (on both PC and mobile devices).