Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Guest Profile

Guest Profile is created automatically when a user joins as a guest via a group chat or channel link or via a group call or conference link.

What Functionality Is Limited for Guests?

Guest profiles have limited functionality: mentions, personal messages, access to other chats on a server (only via invitation), access to other calls, personal settings, creating threads, and access to chats or calls after ending a session are not available.

For Administrators: Where Are Guest Profiles Created?
CTS
ETS
On
RTS
by default.

A corporate server administrator can configure whether the guest user profile will be created automatically on a public server (
RTS
) or on the corporate server (
CTS
/
eCTS
).

Will I Be Able to Re-enter the Same Chat Using the Same Link as a Guest?

Yes, but if cookies or web app data in your browser have been cleared in the meantime, you will have to create a new guest account to join the chat. Additionally, the invitation link must not have expired.