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Updated 9 Oct 2026

Corporate Profile

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CTS
eCTS
A corporate account for signing in to the corporate profile is issued to a user by their company (employer) under a paid corporate license — for eXpress or a branded
ETS
app. Corporate users in the app have blue icons.

Connecting a Personal Account to a Corporate Account

A personal account can be linked to a corporate account to become a corporate user. In the eXpress app and branded
ETS
client apps, connecting works differently:
App Becoming a corporate user
eXpress
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CTS
In the eXpress app, a personal account user can transition to a corporate user by logging into the corporate account via Settings (avatar button) > Login for corporate users or Accept the invitation (eXpress
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). The correspondence from the personal account will remain accessible.
Use your phone number and connect your personal account to the corporate server in eXpress to retain your previous chat history from the public
RTS
server.
Branded App
ETS
In a branded
ETS
app you must log in to the corporate account directly. But you can log in with the phone number of a personal account — this way, the personal account will be linked to the corporate account. Note that correspondence from the personal account will be unavailable until you log out of the corporate server.

What Happens to My eXpress Public Profile After I Log In to a Corporate Server?

While you are connected to the corporate server, the corporate profile replaces your public profile.

Instruction for Corporate Regustration in eXpress

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CTS
How to obtain a corporate eXpress account and log in is described in the Registering or Logging In to eXpress section.

Corporate Account Features

Server Features
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An eXpress
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corporate account has fewer capabilities than a regular corporate account on
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— more details.
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eCTS
Users with a corporate account have access to all corporate features within the app. However, your organization may enforce restrictions, for example, limiting access to the corporate server to specific IP addresses. For more details, contact your organization's support team. The work of different user groups can be restricted through the role model.

Creating a Corporate Account

For Administrators: Creating and Managing Corporate Accounts A Corporate Account is created and managed:
Server Methods
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  • Automatically when an invitation is sent by the eXpress
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    server administrator — more details (in Russian only).
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eCTS
  • Automatically when synchronizing with the corporate directory Active Directory or OpenID. For the first login, users authenticate through these systems.
  • Manually, when an administrator creates a corporate account in the “Users” section. If the Email authentication method is selected, manual creation can be combined with directory synchronization. Such users log in to the app using a confirmation code sent to the associated email address.
  • Automatically when a new user registers and enters their email address (self-registration). Later, the administrator of the chatbot Contacts Bot can supplement this user's data if the bot is installed on the corporate server. Other users will see this data only through this bot: it is not managed on the server or in AD. Such users log in to the app using a confirmation code sent to the associated email address.

Can a User Become Corporate With Only a Phone Number?

Server Answer
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Yes.
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eCTS
No, email or AD/OpenID credentials are required.