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Personal Account | Public Profile

RTS
ETS
Personal account in eXpress (also a public profile on
RTS
in the free version of eXpress) is created:
  • when a user registers in the eXpress app — on
    RTS
    . eXpress users registered with a personal account have green badges.
  • when registering in a branded app — on
    ETS
    and
    RTS
    (if there is no isolation). You cannot use a personal account in such an app.
  • What Is the Personal Account Responsible For?

    A personal account is not only a free profile in eXpress, but also is the basic identification entity of a user in the whole system. Despite the ability to connect users to various servers (
    RTS
    /
    Lite
    /
    CTS
    /
    ETS
    ), the unchanging identifier remains the HUID, which is tied specifically to the personal account of a user, which is created almost for any registration. This ensures seamless user identification within the system regardless of the servers and even apps used.
    For Administrators: On Which of Several RTS Servers Will the Account Be Created? Since there are several public regional servers (
    RTS
    ) in eXpress, a personal account is created on one of them according to the following rules:
    • If a user registers using a mobile phone number, their personal account will be created on the
      RTS
      corresponding to the country code (for example, for +7, it will be the Russian one).
    • If a user registers without a phone number, the personal account will be created on the
      RTS
      associated with their
      CTS
      or non-isolated
      ETS
      .

    Can I Stay in a Personal Account on the Public Server?

    Yes, but only in the eXpress app. Start registration with an unused mobile phone number and don't connect to the corporate server
    CTS
    or don't accept the eXpress
    Lite
    invitation in the next notification or in the profile settings to remain a “green” user of the public server
    RTS
    .
    For Administrators: Does the Personal Account Exist on ETS? In custom branded apps for
    ETS
    , you cannot log in to a personal account; it exists solely for internal purposes for identification. Additionally, if
    ETS
    is not isolated, a personal account is also created on
    RTS
    during registration, to enable interaction with other users in the federation.

    Features of an eXpress Public Server Profile

    If you haven't connected to a corporate server and are using eXpress on the public
    RTS
    server, then:
    • You can create chats, channels, and make calls on the public server with any users without any time & count restrictions, but administering the eXpress backend is ubavailable in any form.
    • You can send files no larger than 250 MB (corporate users have a limit of 1 GB).
    • Creating conferences is not available, but you can join conferences hosted by corporate users by invitation.
    • Corporate features such as Reminders, SmartApps, and Confidential Mode are not available (if a group chat or channel includes a personal account user, this mode cannot be enabled).

    Creating an eXpress Personal Account

    RTS
    You can create a personal account in eXpress on your own and use it. Instructions for registering a personal account on a public
    RTS
    server are available in the section Registering or Logging In to eXpress.
    If your organization uses a special app for
    ETS
    with a different app name, you cannot use a personal account directly in that app, although one is created under the hood.