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Updated 9 Oct 2026

Personal Account | Public Profile

RTS
ETS
Personal account in eXpress is also a public profile on
RTS
in the free eXpress version. A personal account is created:
  • when a user registers in the eXpress app — on
    RTS
    . eXpress users registered with a personal account have green badges.
  • when registering in a branded app — on
    ETS
    , and if there is no isolation, then also on
    RTS
    . You cannot use a personal account in such an app.
  • What Is the Personal Account Responsible For?

    A personal account is a free profile in eXpress and technically the basic identification entity of a user in the system. A user can connect to different servers (
    RTS
    /
    Lite
    /
    CTS
    /
    ETS
    ), but the permanent identifier remains HUID of the personal account. A personal account is created during almost any registration. Therefore, the system identifies the user by HUID on any servers and even in different applications.
    For Administrators: On Which of Several RTS Servers Will the Account Be Created? eXpress has several public regional servers (
    RTS
    ). A personal account is created on one of them according to the following rules:
    • If a user registers using a mobile phone number, their personal account will be created on the
      RTS
      corresponding to the country code (for example, for +7, it will be the Russian one).
    • If a user registers without a phone number, the personal account will be created on the
      RTS
      associated with their
      CTS
      or non-isolated
      ETS
      .

    Can I Stay in a Personal Account on the Public Server?

    Yes, but only in the eXpress app. To stay a “green” user of a public server
    RTS
    , start registration with an available mobile phone number. Do not connect to a corporate server
    CTS
    and don't accept the eXpress
    Lite
    invitation, neither in the next notification nor in the profile settings.
    For Administrators: Does the Personal Account Exist on ETS? In branded apps for
    ETS
    you cannot log in to a personal account; it exists solely for internal purposes for identification. If
    ETS
    is not isolated, a personal account is also created on
    RTS
    , to enable the user to interact with other users in the federation.

    Features of an eXpress Public Server Profile

    If you haven't connected to a corporate server and are using eXpress on the public
    RTS
    server:
    • You can create chats and channels and make calls on a public server with any users, with no restrictions on time or number. The server side of eXpress cannot be administered in any way.
    • You can send files of not more than 250 MB. Corporate users can send files up to 1 GB.
    • You can't create conferences. You can join conferences of corporate users by invitation.
    • Corporate functions are unavailable: reminders, SmartApps, and Confidential Mode. If a group chat or channel has a user with a personal account, Confidential Mode cannot be enabled in it.

    Creating an eXpress Personal Account

    RTS
    You can create a personal account in eXpress on your own and use it. How to register a personal account on a public
    RTS
    server is described in the section Registering or Logging In to eXpress.
    If your organization uses an app for
    ETS
    with a different name, you can't use a personal account directly in it. At the same time, a personal account is still created “under the hood.”