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User Profile: General Info
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- User Profile: General Info
- Personal Account | Public Profile
- Corporate Profile
- Guest Profile
- Profile Data
- Statuses
- User Profile Security
- Corporate Account Logout
- Changing the Login (E-mail) of a Corporate Account
- Deleting Account
- Profile Troubleshooting
- Chats, Channels & Threads
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- Fixing Background Work on Mobile
- Bots & SmartApps
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- Admin Panel
User Profile: General Info
A user profile is their personal account, which can be linked to an account on a corporate server.
But the HUID of a corporate account in the corporate server admin panel (
It is the HUID of the personal account that identifies all user data stored on the servers. The HUID is also associated with personal encryption keys. When you change the linked phone number in your profile, the HUID remains unchanged.
Upon the first login to a corporate account, the system finds or creates a user's personal account on
HUID of a previously created corporate account on a
What Types of Profiles Are There?
| Profile Type | What it is | Servers |
|---|---|---|
| Public Profile | A registered personal account not linked to an account on a corporate server. | RTS |
| Corporate Profile | A registered personal account linked to an account on a corporate server. | Lite CTS eCTS |
| Guest Profile | A temporary profile without registration for joining a chat or conference via an invitation link. | RTS or CTS eCTS |
Is It Possible to Use Several Different Profiles Simultaneously in the App?
This feature is not available. To proceed to the other profile, sign out of the previous profile.
To work with different profiles simultaneously, use different devices, clone the app using system tools on Android, or use the web version and the desktop application on your PC in parallel.
Can I Merge Several Profiles Into One?
No, you cannot. The application architecture does not provide for this.Profile Identification by HUID
The unique identifier of a profile is HUID (Human Unique Identifier) of the personal account. Mobile phone number, login, and email do not serve as a profile identifier. The HUID consists of 32 alphanumeric characters separated by hyphens.For Administrators: More about HUID
Can a User HUID Change?
The profile HUID does not change as long as the account exists. A new account has a new HUID.CTS
eCTS
CTS
/eCTS
) remains temporary until the user's first login (see below).What Happens When Connecting to a Corporate Server?
Lite
CTS
eCTS
RTS
/ETS
. The system copies its HUID to the corporate account instead of a temporary “HUID placeholder.” This always happens, even if the user authenticates only using their corporate email or server address and has never used eXpress before. In this case, the system automatically creates a personal account without a phone number on RTS
/ETS
, and its HUID becomes the user's permanent identifier.
When is a New HUID Generated?
A new personal account HUID appears only together with a new personal account — in two cases:- registering a new account;
- the old account was deleted, and the user registers with the same phone number for a new account.
CTS
eCTS
CTS
/eCTS
changes once — on the user's first login. Then the temporary “HUID placeholder” is replaced by the permanent HUID of the personal account from RTS
/ETS
.