Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Notifications and Labels: General Information
- Server Part of Notifications
- Notifications Security
- Android App Notifications and Labels
- iOS App Notifications and Labels
- Aurora App Notifications and Labels
- Web App Notifications and Labels
- Desktop App Notifications and Labels
- SmartApp Notifications and Labels
- App Notifications & Labels Troubleshooting
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics & Logs & Cache
- Admin Panel
- Jira Support Portal
- Technical Support for Admins
- Database Modifications Policy
- eXpress Documentation
- Privacy Policy
Web App Notifications and Labels
- Web App Notification Settings
- Configuring Notifications for a Chat or Channel in the App
- Allow Notifications for the Web App in Your Browser
- Badges on the Progressive Web App Icon
To receive the web app's notifications in your browser, check the following items.
Web App Notification Settings 
To turn message sounds on or off within the app, go to Settings > Notifications.
Configuring Notifications for a Chat or Channel in the App 
To enable notifications for a specific chat or channel:
- Right-click the chat or channel and click the notifications button.
- Or open the chat or channel properties and toggle Notifications.
Allow Notifications for the Web App in Your Browser 
Grant the web app site permission to send notifications:
| Browser | How to allow notifications |
|---|---|
| Apple Safari |
Safari menu > Preferences > Websites > web app address > Notifications > Allow Safari menu > Preferences > Websites > Auto-Play > Allow All Auto-Play Also: Apple menu > System Preferences > Notifications > web app address > Show Notifications, and disable the Do Not Disturb feature there |
| Chromium and Google Chrome | Settings > Privacy and Security > Site Settings > Notifications |
| Microsoft Edge | Settings > Cookies and Site Permissions > Notifications |
| Mozilla Firefox | Settings > Privacy & Security > Permissions > Notifications |
| Opera | Settings > Site Settings > Notifications |
| Vivaldi | Settings > Privacy > Notifications |
| Yandex | Settings > Sites > Notifications > From Other Sites |
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❓Related Topics:
- The web app stops sending notifications after some time
Badges on the Progressive Web App Icon 
If the web app is installed as a progressive web app (PWA), its icon displays an unread events counter.