Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Notifications and Labels: General Information
- Server Part of Notifications
- Notifications Security
- Android App Notifications and Labels
- iOS App Notifications and Labels
- Aurora App Notifications and Labels
- Web App Notifications and Labels
- Desktop App Notifications and Labels
- SmartApp Notifications and Labels
- App Notifications & Labels Troubleshooting
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Web App Notifications and Labels
- Web App Notification Settings
- Configuring Notifications for a Chat or Channel in the App
- Allow Notifications for the Web App in Your Browser
- Badges on the Progressive Web App Icon
To receive web app notifications in the browser, check the settings below.
Web App Notification Settings
To turn message sounds on or off within the app, go to Settings > Notifications.
In the web app, starting with version 3.76, you can customize the notification schedule. Open notification settings, turn on Schedule, and select the days of the week and time to receive notifications.
Configuring Notifications for a Chat or Channel in the App
To enable notifications for a specific chat or channel:
- Right-click the chat or channel and click the notifications button.
- Or open the chat or channel properties and toggle Notifications.
Allow Notifications for the Web App in Your Browser
Grant the web app site permission to send notifications:
| Browser | How to allow notifications |
|---|---|
| Apple Safari |
Safari menu > Preferences > Websites > web app address > Notifications > Allow Safari menu > Preferences > Websites > Auto-Play > Allow All Auto-Play Also: Apple menu > System Preferences > Notifications > web app address > Show Notifications, and disable the Do Not Disturb feature there |
| Chromium and Google Chrome | Settings > Privacy and Security > Site Settings > Notifications |
| Microsoft Edge | Settings > Cookies and Site Permissions > Notifications |
| Mozilla Firefox | Settings > Privacy & Security > Permissions > Notifications |
| Opera | Settings > Site Settings > Notifications |
| Vivaldi | Settings > Privacy > Notifications |
| Yandex | Settings > Sites > Notifications > From Other Sites |
Badges on the Progressive Web App Icon
If the web app is installed as a progressive web app (PWA), its icon displays an unread events counter.