Help center support eXpress

We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Updated 8 Oct 2026

SmartApp Notifications and Labels

CTS
eCTS

SmartApps Notifications

SmartApps can send notifications. To enable or disable them for a specific SmartApp, open it and click the ellipsis button.

SmartApp Icon Indicators

If notifications are enabled, the app shows event indicators for SmartApps from the standard catalog.

Badge Location What the Counter Counts
On a pinned SmartApp icon
(in the app, on the left or bottom)
All unread events for that SmartApp.
On the SmartApp catalog icon The number of SmartApps from the standard catalog that have unread events. The counter does not take into account how many events are in each.
On the app icon in the operating system The number of SmartApps from the standard catalog that have unread events, plus the number of new events in the main app.