Desktop App Notifications and Labels

Desktop App Notification Settings

Right-click the app icon in the notification area (system tray) and check the Notifications box. Alternatively, in the app, open Settings > Notifications and toggle Notifications on. Here, you can also configure in-app message sounds.

Configuring Notifications for a Chat or Channel in the App

To enable notifications for a specific chat or channel:

• Right-click the chat or channel and click the notifications button.
• Or open the chat or channel properties and toggle Notifications.

Allow Notifications for the Desktop App in the OS

Grant the desktop app permission to send notifications in the operating system settings:

OS	How to allow notifications
macOS	Apple > System Preferences > Notifications > find the app > Allow Notifications. If the Do Not Disturb feature is on, turn it off. To hide notification content: Apple > System Preferences > Notifications > find the app > change the Show previews setting.
Linux	Ubuntu: Applications > Settings > Notifications. Astra Linux: System Settings > Personalization > Notifications > Application Settings > find the app > Enable Notifications.
Windows (10, 11)	Settings > System > Notifications & actions (Notifications) > find the app > On.

Windows Notification Banner Disappears Too Quickly. How to Fix?

The desktop app shows notifications through the standard Windows mechanism (Toast Notifications), so the banner display time is set by the operating system. You cannot extend it from the app. Increase the display time in Windows settings:

• Windows 11: Settings > Accessibility > Visual effects > Dismiss notifications after this amount of time.
• Windows 10: Settings > Ease of Access > Display > Show notifications for.

The values are the same in both systems: 5, 7, 15 and 30 seconds, 1 minute and 5 minutes; the default is 5 seconds. Five minutes is the limit allowed by Windows: no app can keep a banner on screen longer than that. The setting is common to all apps and cannot be set for eXpress separately.

How to Hide App Notifications on the Windows Lock Screen?

To hide notification content on the lock screen: Settings > System > Notifications & actions > select the app > enable Hide notification content on the lock screen.

A Group Policy setting disables all notifications on the lock screen: Computer Configuration > Administrative Templates > System > Logon > Turn off app notifications on the lock screen.

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Configuring Desktop App Icon Badges

OS	How to enable icon badges
macOS	Apple > System Preferences > Notifications > find the app > Allow Notifications > enable Badge application icon.
Windows (10, 11)	Settings > Personalization > Taskbar > Show badges (icons) on taskbar buttons. If you enable the small taskbar buttons mode in Windows, notification counters (badges) and numeric indicators disappear.

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Additional Desktop App Icon Animations

OS	Additional desktop app icon indicators
macOS	When a new message arrives, the app icon in the Dock bounces.
Windows (10, 11)	When a new message arrives, the app button on the taskbar flashes.

How to Turn Off the App's Icon Animation?

Turn off animation in the desktop app version 3.37 and later: Settings (avatar button) > Notifications > turn off App icon animation for notifications.