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Sessions and Logging in on Another Device
Updated 9 Oct 2026

Sessions and Logging in on Another Device

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Is There a Session Limit?

The app can be used on an unlimited number of devices, but only one user can work in it at the same time.

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The administrator of your organization or eXpress support can manage your sessions in the web panel of the server to which they have access. Your organization's server administrator can block connections to it from certain types of devices, such as iOS. They select the platforms in Prohibited Platforms in the Activations section.

Where Can I View My Sessions?

Active sessions on other devices are visible in the app settings under Open sessions. The administrator sees sessions on different devices in the “Activations” section of the admin panel. The last activity of a session is the time the client app connected to the server. On the corporate server, a session has a UDID identifier.

How to Switch to a New Device?

If you're switching to a new device:

  1. Log in on the new device using one of the following methods:
    • via QR code,
    • via the mobile phone number linked to the app,
    • via email,
    • via the corporate server address.
  2. Close the session on the previous device:
    Method Steps
    Via the previous device Settings (avatar button) > Close session.
    Via the new device Settings (avatar button) > Open sessions > close the session of the previous device with the “X” or trash can button. On iOS, you can swipe a session with your finger.

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