Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- App Versions
- Collecting Diagnostics on the “About” Screen
- Authentication (Log In) Logs
- Additional Client App Logs
- Calls & Conferences Logs
- Bots & SmartApps Logs
- Corporate Server Logs & Certificate Diagnostics
- Outlook Add-In Version & Logs
- System Info & App Installation Logs
- App Cache
- Admin Panel
App Versions
| Platform | Checking Version Number | Current Version |
|---|---|---|
| Web/Desktop | The version is visible in the lower-left corner of the page or application window. You can also find it in Settings (the avatar above the chat list) > About. | On the Download page, section “eXpress Web & Desktop App” |
| Android, iOS/iPadOS, Aurora | Open Settings (avatar above the chat list) > About, or check at the bottom of the app login screen. | On the app page in the store. Store links are on the Download page, sections “eXpress for iOS & Android” and “eXpress for Aurora OS” |
| Server | Versions of the app server-side services are available for viewing to administrators:
|
Released together with the client apps or later |