Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
Contacts Security
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Contacts: General Information
- Working with Contacts
- Searching for Contacts
- Contacts Security
- Contacts Troubleshooting
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics, Logs, and Cache
- Admin Panel
Contacts Security
How to Block a Contact?
You can't block a contact yet: the contacts blocklist is under development. Until it is released, limit contact as follows:
- Calls. Set a status that rejects incoming calls from everyone or from everyone except selected contacts — status features.
- Personal chat. Turn off notifications in it: new messages will no longer arrive with sound.
- Group chat or channel where you're an administrator. Remove the user: in the chat card, select them in the participants list > Remove from chat. The administrator can also delete their messages.
- Threats, spam, or fraud. Write to eXpress support: it will look into the case. How to recognize a scammer — in “Fraud and Phishing”.
One of My Public Contacts May Have Been Hacked. What Should I Do?
RTS
Contact eXpress support as soon as possible to investigate the incident with a public contact and take action.
To protect your profile, don't share SMS confirmation codes with anyone, and set a personal password.