Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Chats: General Information
- Chat History
- Chats Security
- Working with Chats and Channels
- Polls & Quizzes
- Threads (Comments under Messages)
- Working with Messages
- Chats, Channels & Threads Troubleshooting
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics & Logs & Cache
- Admin Panel
- Jira Support Portal
- Technical Support for Admins
- Database Modifications Policy
- eXpress Documentation
- Privacy Policy
Polls & Quizzes
How to Create a Poll?
- Click the paperclip button in the chat or channel and select Poll.
- Set the poll parameters:
Poll Parameter Description Question Required field Answers 1 and 2 Required fields Quiz Mode Votes cannot be changed, and there is only one correct answer Anonymous Poll Voters will not be visible Poll results are only available to me If enabled, only the person who created the poll can view the poll results Multiple Choice If enabled, multiple answers can be selected Allow Forwarding the Poll If enabled, the poll can be forwarded to other chats and channels - After filling in the fields and configuring the parameters, click the checkmark button. The poll will appear in the chat.
Why Don’t I See the “Poll” Option?
Polls are available in group chats, channels, discussions, and in the call/conference chat. Polls are not available in private chats or service chats (for example, Saved Messages and global chat). You also need permission to send messages in the channel (you must be its administrator). Guests and bots cannot create polls — this is to prevent vote manipulation.What Can I Do With a Created Poll?
The poll creator can manage it even through a forwarded message. Available actions:
- End the poll, cancel a vote, or select other commands in the message context menu.
- View results using the button below the poll.
- Download results in CSV format, which will be sent to personal messages from Poll Bot (available only to corporate users on Lite,CTS,ETS).
Can I Change My Vote?
In a regular poll, you can cancel your vote and vote again. In quiz mode, revoting is not allowed.What Is the Purpose of the Poll Bot?
It sends the poll results in a CSV file.