Help center support eXpress
We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.
- Welcome to eXpress
- eXpress Support
- Introducing eXpress & Glossary
- Installation & Updates & Requirements
- Registering & Logging In
- User Profile
- Chats, Channels & Threads
- Contacts
- Tags & Tabs
- Files
- Calls & Conferences
- Calls & Conferences: General Information
- Calls & Conferences Security
- Working with Personal and Group Calls
- Working with Conferences
- Calls & Conferences Troubleshooting
- Push Notifications & Counters
- Fixing Background Work on Mobile
- Bots & SmartApps
- Diagnostics & Logs & Cache
- Admin Panel
- Jira Support Portal
- Technical Support for Admins
- Database Modifications Policy
- eXpress Documentation
- Privacy Policy
Calls & Conferences Security
- Calls & Conferences Traffic Routing
- Calls & Conferences Traffic Encryption
- Restricting Access to Screen Sharing From Outside the CDTN
- Other Call Security Questions
Calls & Conferences Traffic Routing 
- Traffic between corporate users always passes through corporate Media servers.
- Traffic to public users is routed through a public Media servers of the vendor.
Calls & Conferences Traffic Encryption 
eXpress calls and conferences use mandatory end-to-end encryption for media traffic (VoEx).
SIP call media traffic uses an unencrypted protocol.
Restricting Access to Screen Sharing From Outside the CDTN 
The corporate server administrator can use the contour settings of the Corporate Data Transmission Network (CDTN) to prohibit screen sharing for users outside CDTN — more details.