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We've collected answers to popular questions to make eXpress easy and convenient to use. Didn't find the answer to your question? Contact our support team.

Storage of Files on the Server

Storage of Files on the Server

Files exchanged by users in a chat are uploaded to the servers of all chat participants.

Where Are SmartApps Files Stored?

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eCTS
Files used in Smart Apps (for example, images in the news feed or documents from the HR Smart App) are also stored on the corporate server.

How Long Are Files Stored?

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eCTS
By default, files are stored on the server indefinitely. The corporate server administrator can set a storage limit in days separately for documents, media files, voice recordings, and call recordings. If a file is deleted due to the expiration of the storage period, the user will receive the message This file is unavailable when attempting to download it.
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Lite
For users on the public server and eXpress Lite users, the file storage period is limited. For details, contact eXpress support or the Beeline support.
For Administrators: How to Configure File Storage Duration on the Server
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eCTS
 In the corporate server admin panel, under the File Service section, enable the cleanup of old files and specify the number of days before their automatic deletion.

Can Files Be Downloaded from the Server and Viewed?

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eCTS
An administrator with access to the storage can download files from the server but will not be able to view their content due to encryption. However, a connected corporate DLP system may have access to the content of transmitted files.