25 December 2023

Mobile assistants: how they make it easier for HR and TOP managers to communicate with employees

The material is published in KSK EXPERT magazine

Thanks to the digitalization of processes, any HR and top manager has the opportunity to quickly and without distortion convey information to each employee or talk about important events through modern corporate platforms. Sergey Artemov, development director of eXpress, in his article for the online magazine "KSK EXPERT" explained what mobile assistants are and how they facilitate the interaction of HR and top management with employees.

Currently, there are more than 20 corporate instant messengers on the Russian market, and any of them can be purchased and installed on an employee’s laptop or smartphone. The most important thing is that such messengers allow you to safely exchange working documents via a secure channel, without fear of leaking confidential information.

Modern tools provide enormous business benefits, including cost savings for the company. As a rule, a corporate mobile platform includes all the popular services - mail, personnel systems, chats and video conferencing.

The HR department receives the maximum benefit from the implementation of the mobile platform. Firstly, the work of recruiting personnel is simplified; resumes can be easily discussed and candidates approved in group chats. It is easier to involve employees in corporate life using video conferencing, group calls or communication in thematic chats. But the most important thing is that a mobile platform can make the life of HR specialists much easier. Order a 2-NDFL certificate, sign a vacation application, resolve issues with sick leave, sign an occupational safety briefing - all this is available in the mobile corporate application.

Security comes first, and this is another advantage of corporate mobile platforms; it is worth noting that on the domestic market there are self-sufficient solutions that have FSTEC certificates of Russia.

The ambition of any domestic corporate platform is to replace Microsoft Teams, which has left the market, and this is exactly what Russian business is looking for. So far, developers are only approaching the standards of a foreign platform, but in 2024 a breakthrough awaits us, and the functionality of MS Teams will be repeated. Domestic corporate systems are already working on this, we just have to wait a little, Sergey Artemov is sure.

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