Для облегчения и ускорения коммуникаций внутри команды компании выбирают корпоративные мессенджеры. Приложения используют для звонков, переписки и обмена файлами. На отечественном рынке наиболее популярны российские мессенджеры. Они демонстрируют хорошее качество и открыты для интеграции с другим программным обеспечением. Разработчики российских мессенджеров не должны выполнять санкции иностранных государств (как, например, MS Teams или Slack). Оплата российскому юридическому лицу-разработчику происходит быстро и без проволочек, с соблюдением норм и требований текущего законодательства РФ.
Benefits of corporate messengers
The fundamental difference between business messengers and publicly available products like Telegram or Viber is that corporate versions have more extensive capabilities. They are compatible with CRM, editors, databases, mailing services and other IT products.
Business messengers, in addition to the usual communication formats for such products (messages, including those with attachments, audio and video calls), allow you to:
- conduct video conferences;
- use confidentiality mode;
- combine users into groups according to certain criteria, restrict access;
- remove an employee from work chats and channels automatically after dismissal.
The creators of internal corporate messengers especially carefully work out security issues. As a result, many government agencies and large corporations are abandoning publicly available applications as a means of communication with employees and are switching to specialized closed platforms.
Corporate messengers often operate on their own servers, which reduces the likelihood of hacking and data leakage. After all, only those connected by the administrator have access to the chats. Cryptographic protocols and end-to-end encryption are used to protect information.
eXpress
eXpress is the best corporate messenger according to the CNews 2022 and 2023 rating. Thanks to the application, employees and management will always be in touch - it can be used on any device running most popular operating systems. The solution is included in the register of domestic software, certified by the FSTEC of Russia, and has wide functionality. eXpress is used for internal communications by such large companies as Russian Railways, Rosatom and Norilsk Nickel.
Features:
- individual calls, chats, channels, threads;
- quick search by tags;
- emoji, reactions, stickers;
- the ability to exchange files up to 1 GB;
- image editor;
- privacy mode is provided;
- video conferences for 250+ participants with the ability to contact the speaker;
- scheduling video conferences and connecting external visitors to them without restrictions.
Additionally, you can order:
- development of bots;
- built-in smart applications, including those with a web interface;
- implementation and integration with the platforms used in the company.
Advantages:
- high level of data protection (three-factor authentication) identification, end-to-end, cryptocontainer), which is confirmed by the FSTEC of Russia certificate of the 4th level of trust;
- global Federation, allowing communication both with employees on trusted corporate servers, and with users of other companies;
- role model, with which you can manage security settings and access levels of different user groups;
- documentation and knowledge base are publicly available on the developer's website.
Payment:
There is a free version with limited functionality.
Payment per month (1 user) subject to the purchase of an annual subscription - 250 ₽.
Also, the messenger for the company is connected on individual terms in case smartapps are needed (mini-applications inside eXpress for connecting and using corporate systems and services).
MTS Link Chats
MTS Link Chats is a corporate messenger from the Russian brand MTS. It is valued for its orderliness in chats and ease of communication. Thanks to the service, a user can contact another user or communicate within a large group.
Features:
You can use the program immediately after installation and registration. The application implements all the functions of the messenger: calls, video conferences, address book, file sharing. Thanks to Active Directory, you can quickly transfer work accounts from the company database.
It is convenient to organize webinars through MTS Link. The application tracks the statistics of such events and displays data on how much time participants spent watching, who registered but was not present. Analytics by cities and countries is provided.
The administrator can manage accounts: assign roles, determine access levels, add and delete users. He will also be able to create guest profiles for clients and contractors.
In the future, it is planned to implement the ability to work together with files, introduce a chat bot, integrate the application with the calendar and organize file storage.
Advantages:
- quick login via SSO;
- task tracker;
- built-in antivirus;
- protected protocols for data exchange;
- compatible with different browsers, including tablets, there is a mobile version;
- integration with various work services is provided.
Payment:
The service has free version, but it is only compatible with MTS Link Meetings.
The tariff – 2,400 ₽ for 1 year – includes integration with any platform, unlimited messages and SSO.
R7-Team
Another secure messenger from the Russian developer P7-office – P7-Team. The product supports calls and chats, a contact book is provided. The corporate messenger works on its own server and in the cloud.
Features:
In addition to the standard functions, P7-Command allows you to:
- hold conferences;
- see notifications that recipients have read the message;
- show the screen;
- integrate it with other programs and platforms;
- record and save conversations;
- connect new participants during communication;
- set individual user interface settings;
- administrator to manage conference participant roles;
- perform search.
Advantages:
- can call external landline and mobile phones;
- compatible with all popular operating systems;
- can work with conference call equipment;
- integrates with various business platforms.
Payment:
30-day trial period – free.
Annual license costs from 840 ₽.
Pachca
Pachca is a classic messenger for a company based on a cloud service. Depending on the tariff, up to 1 TB of storage is allocated for 1 organization.
Features:
- grouping and sorting chats;
- connecting up to 100 users to audio and video calls;
- search engine works across all chats;
- task assignment is provided;
- user access settings;
- user tagging.
Advantages:
- You can connect up to 300 people;
- Free invitations for guests;
- SSO;
- Open API;
- Integration with Microsoft Exchange calendar.
Payment:
2,000 messages in test mode for free.
Fees for 1 employee for 1 month of using the service when ordering annual maintenance - 159 ₽.
Extended package (1 subscriber for 1 year) – 399 ₽.
Compass
Compass is one of the worthy corporate messengers in terms of minimizing distractions and information noise. Unread SMS are grouped, so updates are always visible.
Features:
- guest access with privacy settings by the administrator;
- customizable chatbots;
- organization of video conferences for 500+ participants;
- recording calls and videos without restrictions;
- screen sharing;
- advanced search in chats and documents.
Advantages:
- stable operation on all types of devices;
- compatibility with other software products;
- source code published on GitHub;
- cloud and boxed versions are provided;
- 24/7 technical support;
- unlimited message storage;
- communication channels are encrypted with SRTP/DTLS and TLS protocols.
Payment:
Free trial access for teams of up to 300 people.
Limited functionality for 10 employees – free.
Full plan – from 299 ₽ per month for 1 employee.
Truconf
Truconf does not have a cloud version. It can be a secure messenger with a sufficient level of security of the user's own server.
Features:
The functionality is very good for video conferences. It can handle up to 500 participants. AI provides high-quality images (up to 4K Ultra HD) with noise reduction. Broadcasting with simultaneous translation is allowed and auto-protocoling is provided. Conferences can be scheduled in Microsoft Outlook, Thunderbird and P7-Office calendars.
Advantages:
- high speed of work;
- centralized access management;
- access rights differentiation;
- compatible with professional audio and video equipment of conference rooms;
- screen sharing;
- many video conferencing products for your own server;
- synchronization and integration with products of other companies;
- You can connect up to 1 million subscribers.
Payment:
Up to 50 users – free.
The cost of a license for 1 user for 1 year is 10,000 ₽.
Other options are paid additionally.
Contour Tolk
Kontur Talk is primarily a video conferencing service, but it also has a chat for exchanging information during a meeting. The application was developed by a domestic company, entered into the relevant register, and its servers are located in Russia.
Features:
- recording conversations and video conferences;
- HD-quality video conference broadcasts with economical traffic consumption;
- supports browsers of smartphones, computers and tablets;
- conducts sessions by dividing into groups, for example, when working in pairs;
- interlocutors can not only demonstrate screens to each other, but also (upon request) work in programs installed on the interlocutor's devices;
- depending on the tariff, you can invite up to 400 people to a video conference;
- connects to conference room equipment using a QR code so that the smartphone is used as a remote control.
Advantages:
- high speed;
- integrates with mail and calendar;
- data transmission over the Internet is encrypted using SRTP/DTLS, TLS protocols.
Payment:
Cost – from 1 100 ₽ per month.
Squadus
Squadus developed "MyOffice". The messenger is supplied both as a standalone product and as an addition to e-mail, cloud storage, and a document management system.
Features:
- all the main functions of the program for ensuring communication are present;
- there are chatbots;
- documents can be edited directly in chats.
Advantages:
- simplified integration with the MyOffice product line;
- facilitates interaction between the head office and regional branches;
- saves chat data when switching from foreign-made software;
- 1 license is 1 user, regardless of how many devices he uses.
Payment:
The trial version is free.
1 user for 1 year - 3,250 ₽.
TiMe from T-Bank
TiMe replicates almost all the functionality of Slack. But the new version still opens up more opportunities. TiMe easily transfers databases from other messengers, including foreign ones. The product can be used to automate a number of business processes without the need to write special code, for example, to solve HR problems: hiring, onboarding, personnel adaptation.
Features:
- product performance ensures work with tens of thousands of users;
- support service accepts requests in chats, while the applicant can control the process of their execution;
- guest access is provided;
- integration with video conferencing services and other work tools is possible.
Advantages:
- good performance;
- free trial available;
- stored on customer's servers;
- SSO authentication;
- compatible with Slack API.
Payment:
1 license is designed for use by 1 user for a year - from 300 ₽.
Bitrix24
In addition to CRM, Bitrix24 has also developed its own secure messenger. The platform is part of the internal corporate ecosystem and ensures communication between employees within the company.
Features:
- performs the main functions of the messenger;
- supports video calls for 100 subscribers. A special alarm will notify you about the start of the conference;
- When writing texts, users can use emoji;
- Threads and channels are provided.
Advantages:
- AI assistant that generates texts and acts as an expert in the field of marketing, technology, psychoanalysis;
- On air, speech is transformed into subtitles, simultaneous translation is also possible;
- Compatibility with Bitrix and 1C products;
- HD quality video broadcast and noise reduction during recording audio;
- clear interface.
Payment:
Free with limited functionality.
Conclusion
It should be understood that the most secure messenger is the one that works exclusively on the internal network, while it does not have access to the Internet, and users are only trusted employees. In the current environment, such a situation is almost impossible: a successful business is always open to clients, contractors, and the world.
Therefore, when choosing a tool for ensuring communications in a team, you need to look for a secure messenger with the necessary functionality, such as eXpress.
