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Automation

  • Products reviews
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  • Automation
  • 24 April 2025
    • #enterprise applications
    Useful features of the corporate application for business

    In this article, we will look at what enterprise applications are, what functions they can perform for different business sectors, and what are the benefits of using the modern eXpress platform for developing enterprise solutions.

  • 3 April 2025
    • #onboarding
    • #HR
    Effective Onboarding: How to Speed ​​Up the Adaptation of New Employees

    We figure out how to structure onboarding so that new employees get to grips with the work faster, which elements are really important, and which digital tools speed up the process.

  • 21 November 2024
    • #smartapps
    SmartApps - a universal solution for business

    Recently, SmartApps have been replacing conventional applications in the corporate sector. Such software is more convenient, as it allows solving various tasks in one system, without developing software for each. Smart applications have other advantages: a high level of security, the ability to integrate third-party services, the ability to work on any device.

  • 31 October 2024
    • #chatbot
    Chatbots in the eXpress.ms system

    Chatbots based on eXpress support processing text commands and clicks on interactive buttons, handle system events and more. Almost any repetitive pattern within the corporate digital ecosystem can be automated with a robot.

  • 23 September 2024
    • #HR automation
    • #HR bots
    • #chatbots
    HR automation: bots to help HR professionals

    Automation has become not just a trend, but a necessity in modern business, and HR is no exception. According to a Deloitte study, the use of chatbots and AI in HR helps companies improve employee experience and increase productivity.

  • 21 August 2023
    • #chatbots
    • #workflows
    How to use ChatGPT for work and business

    Neural networks are finding their application in such areas as marketing, journalism, IT, education, personnel management, analytics, and sales. If you want to increase your productivity and automate routine tasks, then information on how to use ChatGPT in various life situations will definitely help you.

  • 14 August 2023
    • #HR
    • #Programs and Solutions
    HR Automation: Benefits and Tools

    Many of the tasks of the HR department are related to typical and routine tasks that take time and lead to employee burnout. How to automate HR activities and what processes can be automated, an overview of Russian programs and solutions for HR

  • 7 February 2023
    • #chatbots
    • #workflows
    • #HR
    Chatbots for employees. How to optimize work processes

    Let's consider what a chat bot is, why use a company chat bot, what tasks it helps businesses and employees to solve, and how to quickly implement this tool in an organization.

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eXpress News

  • 30 July eXpress SmartApps Update: Email 1.25
  • 24 July eXpress Update: iOS 3.44, Android 3.44, Web/Desktop 3.44
  • 9 July eXpress Update: iOS 3.43, Android 3.43, Web/Desktop 3.43
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Personal and group chats

  • Sending contacts, geolocations, voicemails, and files (images, videos, documents)
  • Threads
  • Chat grouping with the use of tags
    enterprise version
  • Editing images before sending (add text, handwritten lines, resize and rotate images)
  • Sending emoji, stickers, upload your own sticker pack
  • Reactions
  • Mobile-only access to a chat can be activated
    enterprise version
  • A chat can be started in privacy mode (prohibit copying, screenshotting on mobile devices and forwarding)
    enterprise version
  • Mention of a chat participant as well as any user with “@” (the mention feature)
  • Mention of multiple users with “#”
    desktop version
  • Mention of all users in a chat with “@all”

Channels

  • Setting the channel confidentiality level (open/close)
  • Pinning channels at the top of the list
  • A user can go to a corporate/hybrid open channel via a mention (##)

Interaction with messages

  • Message typing indicator
  • Text formatting — bold, italics, paragraphing, etc.
    implemented via Markdown
  • Viewing message status (delivered, read, edited, deleted)
  • Editing/deleting a sent message and displaying the edition/deletion status on the recipient’s side
  • Saving messages, creating reminders of messages, pinning messages at the top of the chat
    enterprise version
  • Mobile-only access to a chat can be activated
    enterprise version

Contacts

  • User data available for viewing: first name, last name, enterprise information (phone, email, company, job title, unit, supervisor), list of shared chats, enterprise server, link to user (routing), indication (online, time, when was last online)
    enterprise version
  • Contact search by job title, company, domain, name or assigned tag

Audio-, videoconferences. Available only for enterprise users

  • Direct calls (Peer-to-Peer (P2P))
  • Audio and video calls for 120+ participants
  • Calls/videoconferencing between enterprise and external participants
  • Ability to open a call in another window / on top of the main window
  • Screen sharing
  • Call recording
    Q4FY23
  • Hand up
    Q4FY23
  • Schedule conferences using a calendar
  • Automatically send a link to the videoconferencing with adding a reminder to the calendar of participants
  • Assigning a password to access the conference
  • Sending invitation by email
    mobile version

Integrations

  • with SIP telephony
  • with "heavy" VCS systems: Vinteo, Communigate, IVA, MIND

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